If you encounter a technical issue on the site, please open a support case. Follow Us; Webinars & Events; Blogs; Discussions. At that moment the network adaptor of my Cisco anyconnect gets disable automatically. I have no antivirus and also it happens even when I turn off my firewall. Please help me to fix this problem which is stopping me from my whole work!
- Cisco Anyconnect Cannot Establish Connection Secure Gateway To Router
- Cisco Anyconnect Cannot Establish Connection Secure Gateway Account
- Anyconnect Specified Secure Gateway
Scenario:
When using the Linux Cisco AnyConnect client x64 (like MAC, Ubuntu, Redhat RHEL and Debian) you might get the error above or if you connect through command like you might get the following errors:
Cisco Anyconnect Cannot Establish Connection Secure Gateway To Router
Resolution:
1- Before you start troubleshooting the issue on the client side, make sure SSL certificates are installed and configured properly on the ASA. Go to http://www.digicert.com/help/ and test your server SSL certificate, if you see any issues, talk to your system admin to fix. In addition to your company SSL certificate, intermediate certificate from the ssl provider needs to be installed on the asa too, and that web tool can show you any issues in that regard (this is a common issue – missing intermediate cert) .
2- Important: Upgrade to the latest Cisco AnyConnect client. You can download that from the cisco TAC site but you need a username and a password. The latest version of Anyconnect as of this article is 3.1.04066.
3- In one of the cases the Cisco ASA had a Go Daddy SSL Certificate. Copying Go Daddy certificate from that Linux SSL Certificate folder to Cisco SSL certificate folder on the linux machine forced Anyconnect to trust that certificate.
sudo cp /etc/ssl/certs/Go* /opt/.cisco/certificates/ca/
The error message ‘ AnyConnect was not able to establish a connection to the specified secure gateway ’ appears when users try to connect to a VPN using the AnyConnect Client. Cisco AnyConnect Secure Mobility Client v2.x - read user manual online or download in PDF format. The secure gateway is responding, but AnyConnect could not establish a VPN session. AnyConnect could not contact the target secure gateway, so the connection failure could not be confirmed and any existing network. If the DART module was not pushed by the ASA, you would need to download the standalone installer.ISO from cisco.com and execute the anyconnect-dart-win. After that, you should be able to see the Diagnostics option on the anyconnect client.
If you are using a different 3rd party SSL certificate on the ASA, then you need to copy that certificate the same way
You can also copy all the certificates from /etc/ssl/certs/ to /opt/.cisco/certificates/ca/ if you are not sure what certificate you are using.
If you get this error in Windows make sure you stop Internet Sharing service in Windows services
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This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Landing Page. If you're not sure which service you're using, see: How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN? |
What should be done when an attempt to connect to VPN using Cisco AnyConnect generates this message: AnyConnect was not able to establish a connection to the specified secure gateway. Please try connecting again.
Cisco Anyconnect Cannot Establish Connection Secure Gateway Account
In the Windows Control Panel navigate to Internet options (Network and Internet Connections, and then Internet Options)
Anyconnect Specified Secure Gateway
Once there, the user will need to select the Connections tab, and then LAN Settings. Make sure the option 'Use automatic configure script' is unchecked, reboot, and then retry Cisco AnyConnect.